Delivery & Returns
If you have any questions about delivery or returns, please feel free to contact our team before placing your order.
Delivery
We aim to produce and deliver all orders as quickly and safely as possible. Delivery times will vary depending on the size, complexity, and quantity of your order.
Production Time
Most standard large format printing jobs are completed within 2–5 working days. Larger or more complex projects may require additional time. We will always provide an estimated turnaround time when your order is confirmed.
Shipping & Delivery
Orders can be shipped directly to your chosen address using trusted courier services. Delivery times may vary depending on location and order size.
Collection
Local collection may be available from our premises at Unit 6, Bristol Way, Slough, SL1 3TD.
If you prefer to collect your order, please contact us to arrange a suitable time.
Damaged Items in Transit
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and product so we can investigate and arrange a replacement if necessary.
Returns & Refunds
As many of our products are custom printed and made to order, we are generally unable to accept returns unless there is a fault with the product.
Faulty or Incorrect Orders
If there is a problem with your order due to a manufacturing defect or printing error, please contact us within 5 days of receiving your order. We will review the issue and arrange a reprint or suitable resolution.
Customer Supplied Artwork
Please ensure that all artwork and spelling are checked carefully before submission. We cannot be responsible for errors in artwork that has been approved by the customer.
Order Changes or Cancellations
If you need to change or cancel an order, please contact us as soon as possible. Once production has started, changes or cancellations may not be possible.